We regret to inform that Design your own-orders are custom made. After they have gone into production, you cannot cancel and / or return your order. The right of withdrawal does not apply to customisation. If you still would like to share your feedback (optional) with us please fill out the form below in order to improve our products and services.
You are free to cancel your order as long as it is not a Design your own-orderand not yet been processed and shipped. We would appreciate it if you could fill out the form below to assist us in providing you with the best possible solution.
We apologise for any inconvenience, but we must inform you that once your products have entered the production process, cancellation of your order is no longer possible. However, we would like to work with you to find a suitable solution. Please fill out the form below.
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